Company Information
Company Name:
Primosten Excursions – represented by Trogir Travel
Operated by:
Fulmar d.o.o. for Tourism – Tourist Agency
Obala dr. Nikole Lozovine 12, 21218 Seget Donji, Croatia
Comprehensive Company Name:
Trogir Travel
Company Registration Number (MBS): 060326472
VAT Number: HR05177902140
Company ID Code: HR-AB-21-060326472
Registered With: Commercial Court in Split, registration number Tt-15/772-4
Bank Account: RBA Zagreb d.d. – IBAN: HR2224840081107257766
Share Capital: 20,000.00 HRK (paid in full)
Administration: Business Manager
Consumer Complaint Procedure
In accordance with Article 10, Paragraph 3 of the Consumer Protection Act (Narodne novine No. 41/14 and subsequent amendments), we inform consumers that complaints expressing dissatisfaction with purchased products or provided services can be submitted in writing at our business premises. Upon receipt of a complaint, we will issue a written confirmation of receipt without delay.
A written complaint may also be submitted by:
📬 Post:
Fulmar d.o.o.
Obala dr. Nikole Lozovine 12
21218 Seget Donji, Croatia
📧 Email: info@primosten-excursions.com
📠 Fax: +385 21 553 730
The response to a written consumer complaint will be provided in writing no later than 15 days from the date of receipt of the complaint.
Please include your contact information (postal address or email) to allow us to deliver our written response.
Supervisory Authority
Supervision of the agency’s operations is carried out by:
Ministry of Tourism and Sports of the Republic of Croatia – Tourist Inspection
Trg Republike Hrvatske 8/I
10000 Zagreb, Croatia
